8 Creating with AI

8 Creating with AI


Creating a Customer Journey with AI

Generate a customer journey automatically using AI.


4.8 Create Customer Journey with AI

The creation details are already covered in the Start Journey From Scratch pop-up. Click Create with AI to generate the customer journey map automatically based on the entered journey name, language, category, selected options, and description.

After the AI-generated journey map opens, users can review the generated stages, fields, milestones, channels, user flow, sentiment, pain points, opportunities, and other journey details.



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