Understanding the Customer Journey Overview Page

What you’ll see on the main Customer Journey page.

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2. Customer Journey Overview

The Customer Journeys page gives you an overview of all journey maps created in the system. From this page, you can view existing journeys, search for a specific journey, create a new customer journey, and access shared journeys.

1. All Journeys: Displays all customer journeys available to the user.
2. Shared Journeys: Displays customer journeys shared with the user.
3. Search: Allows users to search for a customer journey by name.
4. Create Customer Journey: Allows users to create a new customer journey map.

If no customer journey exists, the system displays No Data Foun